Shipping & Returns
MammasteTM Return/Exchange Policy
For questions not answered here, please contact us.
MammasteTM Shipping Policy
Mammaste business hours are from 9:00A.M. to 4:00P.M. Central Standard Time. We make every effort to process orders within three days of receipt of the order. Mammaste ships via USPS whenever possible to the Continental United States. Rates are calculated based upon the size of the order and shipping distance from our facility. All shipping is automatically calculated when you place your order for you to see right away. We strive to fulfill orders as quickly as possible and orders cannot be canceled once they have shipped.
We are unable to ship to PO Boxes. All shipments can only be delivered to a street address within the continental United States. If you have a special shipping request that falls outside of these parameters, please email me at firstname.lastname@example.org and we will try to work with you to deliver your order to you. Shipments returned due to an incorrect shipping address will require an additional charge for reshipment.
Mammaste will gladly accept returns or exchanges of any new clothing that has not been washed or worn and still retains all the tags, or any defective item within 21 days of receipt of your order. Non-clothing return items must be in unused condition with all tags/packaging in place. Please do not attempt to return anything if it has been longer than 21 days after receipt of the purchase, your account will not be credited for the return. WE ARE NOT ABLE TO REFUND THE COST OF SHIPPING OR PAY RETURN SHIPPING COSTS.
Regretfully, we cannot issue refunds for shipping charges. You will need to pay for your own return shipping (and insurance) via the carrier of your choice. We are not responsible for lost packages that are not shipped via insured mail.
For an exchange, there is no shipping charge to you for the new merchandise we ship back to you. Please allow 10 business days from the time we receive your package for your request to be processed.
To send a return or exchange, a return label with simple instructions are included with your purchase. Please complete the return portion of the enclosed packing slip/receipt and pack it with your return/exchange and ship it to:
4315 Morningside Road
Minneapolis, MN 55416.
You can also print out a return form here. If you are unable to print this form, include your name, Invoice number, return address, a daytime phone number/email and instructions regarding what you would like to exchange or return.
For questions about shipping to multiple addresses, shipping methods, or any other shipping help, please e-mail email@example.com
We are required by law to charge 7.275% state sales tax for Minnesota customers on taxable items. We do not charge tax for customers of any other states to which we ship.
MammasteTM Payment Policy
All prices are in U.S. currency. We accept credit card payments only from Paypal or Visa, Mastercard, American Express, and Discover. Mammaste is required to charge 7.275% on all taxable items shipped to a Minnesota address or designated for pick-up.